If you are purchasing a products to assist you or chronically sick or disabled persons, then it is likely you will qualify for VAT exemption.

A person is ‘chronically sick or disabled’ if he/she is a person with a physical or mental impairment which has a long-term and substantial adverse effect upon his/her ability to carry out everyday activities; with a condition which the medical profession treats as a chronic sickness, such as diabetes; or who is terminally ill.

Charities also normally qualify for VAT Exemption, simply provide your charity number when you are ordering, preferably with a completed charity VAT form.


In order to waive VAT on an eligible purchase, the government requires a simple declaration to be made as to the nature of your disability at the time of ordering – this is best done using our VAT Exemption forms below. No proof of your disability need be shown to any party at any time.

VAT form if this is a Private Purchase>>

VAT form if you’re a charity>>

It’s very easy to claim VAT relief, all we need to know is the name,¬†address, disability of the person the item is for and what their chronic sickness or disability is. We don’t need a doctor’s letter or any reference numbers.