The YMCA in East Surrey contacted us to assist them in the creation of a Changing Places toilet for their community centre. Having met with the project lead, we identified the best location for the new toilet, and talked through some of the challenges and opportunities that a Changing Places toilet project would bring. The YMCA trustees were very keen for the project to proceed, but needed reassurance on the more technical and construction-related aspects of the project, and also looked for confidence that the partner they chose to deliver the project would deliver a compliant space that could be registered. The project was partly funded by a grant from Sport England, and they had some input into the design and functionality of the room. We went though a couple of rounds of layout designs and then focussed on colour and finishes with the client. The space was cordoned off with hoarding to maintain safety for the centre visitors, and stripped out. New internal walls were constructed to hide the new plumbing required, and the floor was excavated to set in the shower tray former and drain. New electrical circuits were run to power the new equipment whilst the fire detection system was relocated to work with the ceiling hoist. The main entrance door was adjusted to be compliant with BS8300, and equipped with an accessible latch. We installed non-slip vinyl flooring, and coupled this with a welded hygienic wall board for easy cleaning. The grid ceiling was upgraded with moisture-resistant tiles and LED light panels. The equipment was all installed and commissioned, and we delivered a staff equipment-awareness training session The entire project was delivered in the latter stages of COVID-19 social distancing requirements which brought its own challenges, but the client was exceptionally helpful and understanding.